Frequently Asked Questions | FEMACourses

What is the purpose of FEMACourses?

The purpose of this website is to provide you with correct FEMA course answers to the independent study exams for the Federal Emergency Management Agency. While most of our answer keys do have to be paid for, we do offer free key that you can browse for by typing free in the search bar. You can also navigate to the main page and click on free and it will take you to a page where all free keys are listed.

How can I be sure these are correct?

You can test out our free answer keys first. Sometimes courses and exams get updated but we update them as well. We update the website on a regular basis, and are made aware by customers when the test are out of date or they’ve been updated to add new questions. If you buy a course that is outdated, please contact us and you will be eligible for an updated course. Remember, the questions and answers will remain the same, but they will be in a randomized order one you take the final exam.

How do I access my products?

It’s very simple all you have to do is add them to your cart by either clicking the + Icon on the bottom of the listing on the main page, or going to the download product itself and clicking the “buy now” button. If you’re on a mobile device, they buy now button may be at the end of the page. Once you pay for the courses, you will be redirected to a purchase page with instructions. You can choose to download them from the download links at the bottom, you will also receive an email with a purchase receipt that contains download links. If you don’t see them in your inbox, please check your spam before emailing.

I bought the wrong item, what can I do?

Unfortunately, since we can’t determine who bought an item by accident and who is trying to commit fraud, we do not offer refunds for wrong items. Contact us however, and we MAY offer product exchanges of equivalent price ONCE. This is fully up to our discretion, and we reserve the right to reject.

How do I access past products?

When you register for an account, you automatically have access to your orders without having to contact us through your purchase history. You can also check purchase receipts in your email for download links. The download links will expire after 3 weeks, and you will have to contact us for new links through the purchase receipts.

 Do I need an account to purchase?

No. You may purchase without creating an account. You may want to create an account to see your purchase history but that is up to your discretion.

How long do I keep the material for?

Forever. You must download the initial material within 2 weeks due to security reasons but you may keep the material as long as you wish. Make sure to download all materials ASAP. If your links have been expired you can contact us for new links. If the FEMA Course answers have been updated for the same version, contact us for a new copy.

Does the order of questions matter?

No, all that matters is the question and it’s answer. The order of questions is randomized on the final exam.

Do I need a FEMA SID to complete the IS Courses.

Yes. You will be required to register a FEMA SID Number to complete the courses. Anyone can sign up for an SID, even non U.S. residents. You will just need to provide your name, contact information such as email and phone, and the country/city/state, and date of your birth. As well as security questions.

Who can take FEMA Independent Study Courses? Who can teach Independent Study Courses? Who needs Independent Study Courses?

Primary audiences for IS courses would be first responders, EMS personnel, and US citizens but the courses are for anyone who wants to complete them! There are no requirements for anyone to teach these courses. Course materials are provided on the official pages for the courses. Review the material and pass the online exam and you will earn a certification of completion.

When will I receive my FEMA certification?

You will receive it online, through your email, as quickly as possible. It usually takes 1 -2 business days to receive a certificate. The email confirms your transcript has been update and will provide a link to access the electronic certificate. It will be in the form of a PDF file. You will need a PDF application to open and read.

Do you know where I can get credit for these courses?

You can obtain college credit through Frederick Community College EM-study program by paying a fee per credit. There are also other colleges which credit bank FEMA courses. There are also other colleges such as excelsior which charge per credit as well.

Why do your answer keys have more questions than on the exam?

Because the exams pull from a large pool of questions more often than not. We provide all possible questions and answers to ensure your ability to pass. They will not be in chronological order. Multiple questions may have the same question headline but different answers. Play close attention to them and choose the answers accordingly.

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