FEMA IS 241.b Decision Making and Problem Solving Study Guide

FEMA IS 241 ANSWERS

The Study Guide for FEMA IS 241.b Decision Making and Problem Solving. This course is worth one full credit and is designed to improve your decision making skills. Being able to make decisions and solve problems effectively is a necessary and vital part of the ojb. Correct course notes and FEMA IS 241 b answers are included in a dual study guide and answer key. You may also be interested in our FEMA IS 240.B Answers Guide.

Course Overview

Being able to make decisions and solve problems effectively is a necessary and vital part of the job for every emergency manager, planner, and responder. This course is designed to improve your decision-making skills. It addresses:

  • How we make decisions.
  • Group decision making.
  • Crisis decision making.
  • Ethical decision making.

Course Objectives:

At the end of this course, the participants will be able to:

  • Describe the impact of effective decision making in an emergency.
  • Identify attributes associated with an effective decision maker.
  • Describe the steps of the analytical problem-solving model.
  • Identify when group decision making is a good approach and methods for making a group’s decision-making process more effective.
  • Identify impediments to effective decision making in a crisis.
  • Describe strategies for enhancing crisis decision making.
  • Explain how ethical considerations impact decision making.

Primary Audience
All individuals involved in crisis and emergency management decision making.

From FEMA IS 241.b Decision Making and Problem Solving

FEMA IS 241.B EXAMPLE QUESTIONS

A poor decision with ethical implications can escalate an emergency into an unmanageable situation.
A. TRUE
B. FALSE

When the consequences of decision making are significant and time permits, is group decision making or individual decision making the better approach?
A. Group decision making is the better approach.
B. Individual decision making is the better approach.

A key characteristic of effective problem-solving groups is their:
A. Large size.
B. Emphasis on unanimous agreement.
C. Diverse makeup.
D. Duplication of function.

Using the five-step problem-solving model, after selecting an alternative, the next step is to:
A. Explore alternatives.
B. Implement the solution.
C. Assess the situation
D. Identify the problem.

During which step of the problem-solving model should you eliminate alternatives that appear unethical.
A. Identify the problem.
B. Select an alternative.
C. Make a decision.
D. Implement the solution.

Which of the following is a key element for effective decision making?
A. Length of engagement
B. Analytical approach
C. Groupthink
D. Nature of the threat

Which of the following is a limitation of group decision making?
A. It is less likely to be influenced by a vocal few.
B. It unleashes the creative potential of team members in developing alternatives.
C. It may get bogged down by over-analysis or influenced by haste.
D. It reduces the use of discussion in order to lessen uncertainties.

When applying the problem-solving model to ethical solutions, be sure to consider:
A. Stakeholder needs and values.
B. Evacuation priorities.
C. Individual compliance.
D. Private gain.

Having a problem-solving model is less effective in emergency situations.
A. TRUE
B. FALSE

A common operating picture ____________ decision making in a crisis.
A. Follows
B. Promotes
C. Impedes
D. Destabilizes

Under stress, decision makers are more likely to:
A. Exhibit poor judgment.
B. Avoid conflict with other key players.
C. Engage with other key players for longer periods of time.
D. Focus on longer range alternatives.

The decision-making for emergencies process should begin:
A. After an emergency operations center has been established.
B. Well before any emergency strikes.
C. Under emergency conditions.
D. During the execution phase of the decision-making cycle.

The initial step of the five-step problem-solving model is to:
A. Identify the problem.
B. Develop an approach.
C. Explore alternatives
D. Clarify values.

Failure to verify information can lead to:
A. Good decisions.
B. Group decisions.
C. Individual decisions.
D. Poor decisions.

The steps of the analytical problem-solving model include: identifying the problem, exploring and selecting alternatives, _____________, and evaluating the situation.
A. Evaluating alternatives.
B. Analyzing the situation.
C. Identifying the stakeholders.
D. Implementing a solution.

The number and magnitude of decisions and problems that must be addressed during an emergency are a direct outgrowth of:
A. The steps of the problem-solving model.
B. The size of the decision-making group.
C. The length of the execution phase of the decision-making cycle.
D. Decisions that were or were not made during the planning process.

Decision makers should determine who is affected by an emergency during this step of the problem-solving process.
A. Select an alternative.
B. Make a decision.
C. Identify the problem.
D. Implement the solution.

When selecting a solution in an ethical situation, be sure to consider:
A. Personal compliance.
B. The community’s tax-holder base.
C. All possible solutions, regardless of how they appear ethically.
D. Your values and those of your organization.

An effective decision maker ensures quality information by:
A. Validating information to be true and accurate.
B. Avoiding secondary sources of information.
C. Discounting conflicting opinions.
D. Defending baseline data from reports received from other sources.

Which of the following is an advantage of group decision making?
A. It tends to limit discussion of the problem.
B. It provides a broader perspective and taps a wider range of expertise.
C. It is successful when time is limited and leadership is absent.
D. It is more likely to be influenced by a vocal few.

For more FEMA IS 241.b answers and course notes, feel free to download the guide.

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