IS 1200 TERT Team Leader Course Study Guide

FEMA IS 1200 ANSWERS

The study guide to IS 1200 TERT Team Leader containing course notes and correct FEMA IS 1200 answers. Learn about the roles and responsibilities of being a TERT Team leader. You will discover that being a team leader has a lot of nuances that may seem common sense but are easily forgotten. You may also be considering downloading our FEMA IS 144 Study Guide.

Course Date

12/2/2016

Course Overview

This online course is intended to provide guidance to first line supervisors of 9-1-1 operators, call takers, and dispatchers on what to expect when being deployed to a disaster site.

Course Objectives:

  • Clarify roles and responsibilities.
  • Improve teams and coordination.
  • Improve operational coordination.
  • Improve operational communications.

Primary Audience

First line supervisor of emergency management communications personnel.

Prerequisites

IS-0100; IS-0700; IS-0800; IS-0144 TERT Basic Course

From IS-1200: TERT Team Leader Course

EXAMPLE FEMA IS 1200 ANSWERS & QUESTIONS

When the TERT team completes the Member Deployment Review, they should answer the questions about
A. Whether they were briefed upon arrival
B. Whether the right amount of resources were requested
C. Whether assignments were clear and appropriate
ANSWER: All of the above

Upon deployment, the TERT team briefing on safety should include
ANSWER: Information about restricted areas
B. Recommendation on local restaurants
C. Access to wifi in the facilities
D. All of the above

The most recent version of the APCO/NENA ANSI Standard for TERT deployment came out in 2012
A. TRUE
B. FALSE

The development of a preliminary work plan should consider which of the following factors:
A. The distance the TERT team member has travelled to the deployment site
B. The age of the TERT team member
C. The shifts the TERT team member typically works
D. All of the above

The first component of any successful team building is for the entire team _______
A. to trust each other
B. to know a lot about each other
C. to have worked with each other before
D. to express an opinion of each other

The final review prior to deployment covers the key points of the deployment and is also for the members’ safety.
A. TRUE
B. FALSE

The team leader must remember they are also a telecommunicator and may be assigned to such a non-supervisory role depending on the situation
A. TRUE
B. FALSE

Gathering information from the state TERT coordinator is the first step in preparing for a deployment.
A. TRUE
B. FALSE

Team building happens during which phase of the deployment process?
A. Deployment
B. Post-Deployment Departure
C. Post-Deployment
D. Pre-Deployment Departure & Enroute
E. Pre-Deployment

If there is a replacement team, TERT team leaders need to brief the new team’s leader about:
A. The PSAP’s future planning documents
B. The receiving PSAP’s vetting process for prospective vendors
C. Anything the first team leader wished they’d known when they arrived
D. All of the above

The TERT team leader should not bother the receiving agency with talk about meals and lodgings
A. TRUE
B. FALSE

The development of a preliminary on-site work plan for the deployment should be based on team member strengths and preferences when possible.
A. TRUE
B. FALSE

The team leader needs to ensure demobilization requirements during which phase of a deployment?
A. Deployment
B. Post-Deployment Departure
C. Post-Deployment
D. Pre-Deployment Departure & Enroute
E. Pre-Deployment

After arriving at the receiving agency, the final work plan may vary considerably from the preliminary work plan
A. TRUE
B. FALSE

TERT team leaders must gather as much information as possible about transportation logisitics to the deployment area
A. TRUE
B. FALSE

Personnel issues will often require TERT team leaders to use _____________ leadership skills to resolve problems
A. Diplomatic and assertive
B. Lenient and laissez-faire
C. Ad hoc and improvisational
D. Subjective and situational

The TERT team leader should identify any agency-specific documentation team members might need.
A. TRUE
B. FALSE

TERT team leaders should look for which of the following signs of potential stress or emotional issues in a team member?
A. Loss of appetite
B. Substance abuse
C. Feeling overwhelmed
D. All of the above

It’s a good practice, when possible after a deployment to allow the returning TERT team members: ____________.
A. to take time off
B. to make a presentation to the PSAP staff about the deployment
C. to pick their parking place at the home PSAP
D. to pick their preferred shift assignment

TERT team leaders should review the expectations of the team members only before departure.
A. TRUE
B. FALSE

Because the TERT team will all work, sleep and eat in one place during the deployment, the team leader can communicate with the entire team any time.
A. TRUE
B. FALSE

Generally, the information about the deployment circumstances should come from the local PSAP or receiving agency.
A. TRUE
B. FALSE

The development of a preliminary work plan should consider which of the following factors:
A. The work experience of the TERT team member.
B. Putting TERT team members on the shift they typically work, if possible
C. The preferences of the TERT team members as to duties and length of shift
D. All of the above

The team leader must pay attention to the working environment and listen to the team to ensure the operational needs are met.
A. TRUE
B. FALSE

According to the APCO/NENA ANSI Standard for TERT, the Telecommunicator Emergency Response Taskforce (TERT) was developed to address:
A. The lack of a national system to provide support to PSAPs in the event of a disaster
B. The need to provide PSAP personnel with a wider range of work experiences
C. The issue of staff retention in PSAPs
D. The high cost of mutual aid/assistance agreements

For more FEMA IS 1200 answers download the guide!

RELATED COURSES

FEMA IS 144: Telecommunicators Emergency Response Taskforce (TERT) Basic Course