IS 1001 The Public Assistance Delivery Model Orientation Study Guide

<span itemprop="name">IS 1001 The Public Assistance Delivery Model Orientation Study Guide</span>

The study guide to Public Assistance Delivery Model Orientation. You will be oriented to recent changes and improvements in the public assistance delivery model. By the end of the course you should be able to describe the foundation and organizational structure for the delivery of the public assistance program. The Public Assistance Program started a national effort to analyze the delivery of its program and areas for improvement. Contains correct FEMA IS 1001 Answers and course notes. You may also be interested in our FEMA IS 1005 answers guide.

Course Date


Course Overview

This course provides an orientation to the changes and improvements of the “new” Public Assistance Delivery Model to more effectively deliver Public Assistance funding to impacted communities. By the end of the course, State, Local, Tribal, and Territorial Applicants and Recipients will be able to describe the foundations and organizational structure for delivery of the Public Assistance Program.

Course Objectives:

  • Explain baseline information regarding the organizational structure and foundation of the “new” Public Assistance Delivery Model.
  • Describe the key components of the four phases of the “new” Public Assistance Delivery Model.

From IS 1001 The Public Assistance Delivery Model Orientation


Where do Public Assistance field staff work?
A. Joint Field Office or Area Field Office
B. Task Force Office
C. FEMA Headquarters
D. Program Delivery Office

FEMA’s intent with the Public Assistance Delivery Model to “Get it right the first time” involves identifying Applicant damages and assessing for eligibility, identifying all required documentation to substantiate claims, matching the right Public Assistance personnel to each project, and:
A. Placing the majority of the responsibility on the Applicant throughout
B. Requiring the Program Delivery Manager to sign and date every piece of submitted documentation
C. Ensuring all tasks are completed with a 1-day turnaround
D. Providing all individuals involved with the support needed to enable their success

Every Applicant should designate a ______ to interact with the Recipient and FEMA throughout the Public Assistance process.
A. Disaster expert
B. Primary point of contact
C. Council advisory member
D. Hazard mitigation specialist

The primary objective of Phase III of the Public Assistance process is to:
A. Establish a Grants Portal profile
B. Develop the scope of work and cost estimates/actual costs
C. Complete the Site Inspection
D. Determine the full extent of the disaster damage

Phase III of the Public Assistance process begins after the Program Delivery Manager submitted the Applicant’s project(s) to the _______.
A. Office of Site Inspection
B. Hazard Mitigation Specialist
C. Consolidated Responsibilities Center
D. Consolidated Resource Center

Public Assistance Consolidated Resource Center staff includes the Validation Specialist, Costing Specialist, Environmental and Historic Preservation Specialist, Hazard Mitigation Specialist, Insurance Specialist, and ______.
A. Technical Specialist
B. Program Specialist
C. Damage Specialist
D. Site Inspector

The Recipient is responsible for conducting which meeting during Phase 1?
A. Disaster Scoping Meeting
B. Documenting Disaster Damage Meeting
C. Applicant Briefing
D. Grant Closeout Meeting

If an Applicant’s project is 100% complete or will be within two weeks of the Recovery Scoping Meeting, the Program Delivery Manager routes the project to which lane of Phase II?
A. Specialized Lane
B. Standard Lane
C. Improved Lane
D. Completed/Fully Documented Lane

The developers of the improved Public Assistance Delivery Model produced goals of the Public Assistance Delivery Model, key components of the process, and _______.
A. Five steps to reach new Public Assistance goals
B. The intent to “Get it right the first time”
C. A new communication delivery method
D. Key elements for ensuring accuracy

When is the Recipient’s first interaction with FEMA field staff during the Public Assistance process?
A. Recovery Scoping Meeting
B. Document collection
C. Site Inspection
D. Disaster Overview Briefing

Who must review and sign the project before the Applicant can review and approve their project in Grants Portal?
A. The Site Inspector
B. The Hazard Mitigation Specialist
C. The Recipient
D. The Grants Portal Administer

At the Disaster Overview Briefing, the Infrastructure Branch Director, Public Assistance Group Supervisor, and the Recipient review the Disaster Operating Profile,establish the operational tempo of the event, set overall expectations, describe the level of participation by the Recipient, and _____.
A. Present foreseen environmental and historic preservation concerns and hazard mitigation opportunities
B. Determine how many site inspections and Disaster Damage meetings will be needed in Phase 1
C. Discuss which Applicants may be eligible and should apply for Public Assistance funding.
D. Analyze the scoping and costing efforts that will be needed for Applicants of Public Assistance grants

The Recipient is responsible for coordinating with FEMA throughout the Public Assistance process on behalf of their ______.
A. Contractors
B. Applicants
C. Staff
D. Site Inspectors

Increasing consistency through position-specific tools, training, templates, and checklists falls under which goal of Get It Right The First Time?
A. Segmentation
B. Automation
C. Consolidation
D. Standardization

The Exploratory Call, Recovery Scoping Meeting, and role of the Program Delivery Manager are all examples of how Lean Management practices provide ________ within the Public Assistance process.
A. Constant interaction
B. Decrease in Applicant responsibility
C. Increase in process time
D. Decreased performance standards

The Program Delivery Manager reviews the project to ensure it accurately reflects the facility, work, and ______ claimed by the Applicant
A. Special circumstances
B. Improvements
C. Eligibility
D. Costs

One of the Applicant’s responsibilities in the scoping and costing process to provide costs that are ________.
A. Sufficient
B. Insufficient
C. Reasonable
D. Unreasonable

Regardless of the Recipient’s approach and level of involvement during the Public Assistance process, the Recipient is expected to be responsible for which of the following?
A. Document collection
B. Disaster Inventory Meeting
C. Site Inspection
D. Applicant Briefing

Lean Management is a principle-based management philosophy focused on customer value, elimination of waste, and continuous improvement of ______.
A. Productivity and cycle time
B. Quality
C. Accuracy and detail
D. Efficiency

The Recipient and Applicant work with the Site Inspector, Program Delivery Task Force Leader, Public Assistance Group Supervisor, Infrastructure Branch Director, and ________.
A. Disaster Site Supervisor
B. Program Delivery Manager
C. Joint Field Officer
D. Director of Public Assistance

Who must be present at the Recovery Transition Meeting?
A. The Program Delivery Manager, Recipient, Applicant, and Site Inspector
B. The Program Delivery Manager, Recipient, and Applicant
C. The Program Delivery Manager, Recipient, Applicant, and Hazard Mitigation Specialist
D. The Program Delivery Manager, Recipient, Applicant, and Project Coordinator

What is the role of the Program Delivery Manager?
A. Codifying disaster-related damage in the Damage Description and Dimensions for Work to Be Completed
B. Facilitating delivery of grant funding while coordinating the Applicant’s recovery priorities
C. Managing the overall operation of the Public Assistance Program for a Level III event
D. Ensuring the Program Delivery Managers meet operational objectives and priorities

How will Lean Management help improve the Public Assistance Delivery Model?
A. Reducing Applicant involvement
B. Eliminating external feedback
C. Improving customer service
D. Increased tracking of an Applicant’s tasks

Recipient and Applicant interactions with field staff during the Public Assistance process can be tracked with _________.
A. Recovery scoping
B. Grants Portal
C. Document collection
D. Disaster Damage Inventory

The Site Inspector/Technical Specialist takes the information collected during the site inspection and creates the ________.
A. Hazard Mitigation Report
B. Disaster Inventory Report
C. Damage Description and Dimensions
D. Site Inspection Form

Specializing FEMA’s roles with clear responsibilities and performance expectations falls under which goal of Get It Right The First Time?
A. Segmentation
B. Automation
C. Consolidation
D. Standardization

Phase IV of the Public Assistance process ensures the Applicant’s project(s) comply with _________ before it is obligated.
A. Environmental considerations
B. Hazard Mitigation considerations
C. All special considerations
D. Historic preservation considerations

The Applicant is responsible for ensuring they send a(n) _________ to the site inspection that has knowledge of the inspected damages and can sign the Site Inspection Report confirming the damages inspected.
A. Applicant Representative
B. FEMA Site Inspector
C. FEMA Representative
D. Recipient Representative

For course notes and correct FEMA IS 1001 answers, download the guide!


IS 1000 Public Assistance Program and Eligibility Study Guide